Your Statutory rights are not affected by any of the following store policies.
We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure. We encourage you to feel comfortable using your credit card to conduct commerce on our site. Delivery may take up to 14 days if you live in the UK, 21 days in Europe and 28 days for the Rest of the World.
If you are not satisfied with the goods and inform us within seven days of your receipt of the goods, you may return them and we will give a full refund. Or we will exchange items if they are faulty on delivery to you and we are notified within 10 days of the customers receipt of the product. All products to be returned must be carefully repackaged in their original packing.
Goods are charged at price shown on the product pages on the date the customer places the order and are inclusive of VAT. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.
If we should receive a complaint about any part of our service, then it will be dealt with promptly (we will reply within 7 working days). It will then be dealt with confidentially, and effectively.